5.0
Deslie Roser
May 04, 2024
Last weekend our laundry flooded our house and the tiolet was full of water. My husband rang Jetet plumbing, and lovely Rylee turned up on a Sunday. I can't express the professionalism of this young man. We had tree roots in our pipes, and I can tell you I thought I was going to be sick as we had just finished a huge reno about year ago, so money was tight. But he gave us options on how to get this fixed without selling a body organ, and I felt like I could take a breath. Rylee turned up the next day at the time he said he would ( I know rare these days for a tradie to turn up and be on time) and fixed the issue with texts to me at work during the day showing me how it was going. I can't express how thankful I was when I got home, and I didn't even have to clean or put anything back, truly amazing, really. Even everything was put back in my laundry tub cupboard exactly how I would put it. (my husband thinks I have OCD). Then I get home yesterday to find a parcel at my door to find these cute little salt and pepper grinders π₯° love them. Thank you so much Rylee you are a true asset to the company. Jeset plumbing will only ever get my business from now on when I have any plumbing issues. Keep up the great work guys you are an awesome company. π
5.0
Steph Tyler
May 02, 2024
Ben was very professional and helpful, sorted out the plumbing issues with my toilet quickly and promptly.
5.0
Tom Buckley
May 02, 2024
Ben came out to look at our leaking shower and did a very thorough job detecting the leak.
He also cleared out our very stinky drains and got that fully resolved
Great job!!!!
5.0
Mark Kehl
May 01, 2024
Windon was working with Matt on cutting out a new channel to add another outlet for rain to escape from our box gutter. The pipe work applied was like it was always there from the initial build.
Windon came out for another job to fix an underground pipe. The work was done quickly and the areas left as they were. We now have 25 years service available on the work so how good is that. Well done!
Also, we asked Windon to check what two Slabset outlets were for. They didn't have anything to do with plumbing but he checked for us anyway and sent an SMS straight away to let me know that were for termite points around the house. Nice, thank you.
Matt was out again to help with a leak that wasn't able to be detected before and has done a marvellous job in replacing worn roofing screws and finding poor building work and patched that up to stop potential leaks. Thanks again!
I highly recommend Jetset Plumbing and will use again.
5.0
Paige
May 01, 2024
Andrew demonstrated exceptional communication skills throughout our entire experience. He ensured that we comprehended the necessary tasks, breaking down complex concepts into easily understandable terms. His openness and honesty were exemplary. Andrew and his team at Jet Set Plumbing promptly scheduled and completed the job the next day. The quality of Andrew and Shaun's work exceeded expectations, displaying thoroughness and adherence to high standards. Without hesitation, I would highly recommend Andrew and the Jet Set Plumbing team for their understanding and excellent service.
5.0
Narelle McNaughton
May 07, 2024
I've been using Jet Set plumbing for the past two years and I'm very happy with their friendly and professional service. I was very pleased to have Matt do a couple of jobs this morning. He has sorted out my plumbing requirements in the past and I will definitely request him in the future.
5.0
Desley McCrowe
May 04, 2024
Prompt, efficient and very helpful experience. Would throughly recommend Jetset Plumbing
5.0
Peter and Jules Nguyen
May 06, 2024
Jetset Plumbing is absolutely amazing! Gem, the plumber who came to our rescue, is a true gem himself. Running our own business, we value excellent customer service, and Jetset Plumbing exceeded all my expectations.
We were dealing with a stubborn blockage problem, but Gem swooped in and fixed it in no time. Not only did he solve the issue, but he also shared some valuable tips on using the right toilet paper to prevent future blockages. It's the little details like this that make all the difference!
What really impressed us was Gem's patience and willingness to address all our questions and concerns. He never made us feel inadequate or silly for asking, and he went above and beyond to ensure everything was taken care of.
We can't recommend Jetset Plumbing enough. If you're looking for a reliable plumbing company with top-notch customer service, look no further. If we have any other plumbing issues, we will definitely be calling them again! π½π§
5.0
Lauren Rowlands
May 02, 2024
Had Rylee out for a second opinion and he was brilliant. Rylee's communication is excellent, and he kept me informed every step of the way. He went above and beyond. I will be using Jetset Plumbing for all plumbing jobs!
5.0
Kelli-Ann Falso
May 01, 2024
Joe is fantastic! He arrived to install my dishwasher and while chatting about some drainage issues he immediately investigated and arranged to have a total drainage clean⦠thank goodness he did otherwise we would have been in BiG trouble!!! Thankyou for your troubleshooting skills Joe! 5 STAR service!
5.0
Clare Edwards
May 07, 2024
Joe installed a new hot water system for me today. He was very courteous , polite and did me a really good deal. I highly recommend him.
5.0
rjsy2k
May 02, 2024
Owen attended to replace a very old flick mixer tap in the kitchen. Showed us options and suggested also putting in separate isolation valves for easier servicing in the future. On time, very professional and quality work as usual!