5.0
Deslie Roser
May 04, 2024
Last weekend our laundry flooded our house and the tiolet was full of water. My husband rang Jetet plumbing, and lovely Rylee turned up on a Sunday. I can't express the professionalism of this young man. We had tree roots in our pipes, and I can tell you I thought I was going to be sick as we had just finished a huge reno about year ago, so money was tight. But he gave us options on how to get this fixed without selling a body organ, and I felt like I could take a breath. Rylee turned up the next day at the time he said he would ( I know rare these days for a tradie to turn up and be on time) and fixed the issue with texts to me at work during the day showing me how it was going. I can't express how thankful I was when I got home, and I didn't even have to clean or put anything back, truly amazing, really. Even everything was put back in my laundry tub cupboard exactly how I would put it. (my husband thinks I have OCD). Then I get home yesterday to find a parcel at my door to find these cute little salt and pepper grinders π₯° love them. Thank you so much Rylee you are a true asset to the company. Jeset plumbing will only ever get my business from now on when I have any plumbing issues. Keep up the great work guys you are an awesome company. π
5.0
jackie ball
May 04, 2024
Highly recommend this company staff member Joe came out and assist our gas unit due to lossing hot water.
Joe was outstanding professional and very friendly with a great personality.
Thanks Joe for your great service π π
5.0
rjsy2k
May 02, 2024
Owen attended to replace a very old flick mixer tap in the kitchen. Showed us options and suggested also putting in separate isolation valves for easier servicing in the future. On time, very professional and quality work as usual!
5.0
Peter and Jules Nguyen
May 06, 2024
Jetset Plumbing is absolutely amazing! Gem, the plumber who came to our rescue, is a true gem himself. Running our own business, we value excellent customer service, and Jetset Plumbing exceeded all my expectations.
We were dealing with a stubborn blockage problem, but Gem swooped in and fixed it in no time. Not only did he solve the issue, but he also shared some valuable tips on using the right toilet paper to prevent future blockages. It's the little details like this that make all the difference!
What really impressed us was Gem's patience and willingness to address all our questions and concerns. He never made us feel inadequate or silly for asking, and he went above and beyond to ensure everything was taken care of.
We can't recommend Jetset Plumbing enough. If you're looking for a reliable plumbing company with top-notch customer service, look no further. If we have any other plumbing issues, we will definitely be calling them again! π½π§
5.0
Kelli-Ann Falso
May 01, 2024
Joe is fantastic! He arrived to install my dishwasher and while chatting about some drainage issues he immediately investigated and arranged to have a total drainage clean⦠thank goodness he did otherwise we would have been in BiG trouble!!! Thankyou for your troubleshooting skills Joe! 5 STAR service!
5.0
Emma Jackson
Apr 29, 2024
Absolutely awesome company to work with. Ben and Nathan were efficient and very helpful throughout the whole process. The job was neat after and will be assisting with other tasks around my house in the future. Definitely recommend. Thanks guys!
5.0
Desley McCrowe
May 04, 2024
Prompt, efficient and very helpful experience. Would throughly recommend Jetset Plumbing
5.0
Lauren Rowlands
May 02, 2024
Had Rylee out for a second opinion and he was brilliant. Rylee's communication is excellent, and he kept me informed every step of the way. He went above and beyond. I will be using Jetset Plumbing for all plumbing jobs!
5.0
Des Lowry
May 04, 2024
A very professional and enthusiastic team. Great work ethics. Would highly recommend to anyone looking for prompt and efficient service. Thank you team.
5.0
Fabienne Mackay
Apr 27, 2024
Great service, job really well done. The company is very responsive and communicated really well with us. Definitively recommend.
5.0
Paige
May 01, 2024
Andrew demonstrated exceptional communication skills throughout our entire experience. He ensured that we comprehended the necessary tasks, breaking down complex concepts into easily understandable terms. His openness and honesty were exemplary. Andrew and his team at Jet Set Plumbing promptly scheduled and completed the job the next day. The quality of Andrew and Shaun's work exceeded expectations, displaying thoroughness and adherence to high standards. Without hesitation, I would highly recommend Andrew and the Jet Set Plumbing team for their understanding and excellent service.
5.0
Mark Kehl
May 01, 2024
Windon was working with Matt on cutting out a new channel to add another outlet for rain to escape from our box gutter. The pipe work applied was like it was always there from the initial build.
Windon came out for another job to fix an underground pipe. The work was done quickly and the areas left as they were. We now have 25 years service available on the work so how good is that. Well done!
Also, we asked Windon to check what two Slabset outlets were for. They didn't have anything to do with plumbing but he checked for us anyway and sent an SMS straight away to let me know that were for termite points around the house. Nice, thank you.
Matt was out again to help with a leak that wasn't able to be detected before and has done a marvellous job in replacing worn roofing screws and finding poor building work and patched that up to stop potential leaks. Thanks again!
I highly recommend Jetset Plumbing and will use again.